Providing a Complete Suite of IT Solutions
Services
Desktop Services
Our Desktop Service is designed to deliver thorough monitoring for both your existing desktops and laptops, focusing on key areas such as hardware performance, software updates, and security against potential threats. We vigilantly keep an eye on hardware issues like memory or hard drive problems, ensure that essential software, including Microsoft Adobe products, is updated regularly, and protect systems from viruses and hacking attempts with the installation of antivirus and firewall solutions. To enable this comprehensive service, Poole Associates will install a small application on all computers, which allows for efficient monitoring and the execution of software updates every other Friday. This proactive approach ensures that your systems remain operational, up-to-date, and secure at all times.
Server Services
Our comprehensive Server Services robust monitoring of your servers to identify any potential hardware failures, ensuring that issues are addressed promptly. We also install reliable antivirus software to protect your systems from threats. In addition, Poole Associates is to performing monthly updates to keep your servers running smoothly and efficiently. further safeguard your valuable data, we back up all server information to our secure cloud, allowing for easy retrieval whenever needed.
Office 365
At Poole Associates, we provide extensive management services for Microsoft Office 365, which includes the creation, modification, and deletion of user accounts tailored to your organization’s needs. Our dedicated team ensures that all user access is secure efficient, allowing you to concentrate on your core business activities without the hassle of account management. With our expertise in Office 365, you can trust us to handle all aspects of your account management effectively.
Poole Associates, Inc
